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IGN Logo Recommends. Seth G. You'll be charged when you select Pre-order for a game on PlayStation Store. Was this article helpful? What went wrong?
I found the article confusing. The article is out of date. Thank you! Need help? Contact our support specialists. Contact PlayStation Support. However, you will not be charged for any of the items until they are ready to ship. Any items in your cart that are available now will be grouped into one order and you will be charged when those items are ready to ship they may ship together or individually, depending on the order.
Pre-order reservations will be split into individual orders, regardless of the release date, and you will be charged when each item is ready to ship. See 3 for more information on paying for your pre-ordered reservation. While the pre-order list price does not decrease often, if it does, you will receive the lower list price.
Generally, pre-orders are delivered on the listed Release Date. Refer to 15 below for pre-order shipping options or visit the shipping FAQ page Delivery to Alaska or Hawaii, military or diplomatic bases and certain zip codes may take longer. An attempted delivery on or before the delivery date meets our estimated delivery timeline. Please note that delivery may be delayed if you are unable to accept an attempted delivery, or due to inclement weather, strike, incorrect address or credit card information, or other unforeseen circumstance outside of our control.
Pre-order release dates we list on our site are based on information we receive from publishers or manufacturers and could be subject to change. If the scheduled release date of an item that you have pre-ordered changes, or if the release is canceled all together, we will notify you via the email address on file.
Please note that each pre-ordered product will have a separate order reference number. If you have pre-ordered an item you can check your order here.
Please note that you will need your order reference number and associated email address on file to access your order status. All pre-ordered items will be listed along with their expected release dates. If you pre-ordered an item on direct. It depends on when you place your pre-order reservation.
If you receive this email and no longer want the pre-ordered item, you may cancel your reservation up until the item enters the shipping process, in general 10 days before the currently scheduled release date.
Unless you cancel your reservation, you authorize us to charge your credit card for the applicable amount prior to shipping the item. See Section 11 for information on how to cancel a pre-order reservation.
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